Right of withdrawal

(art. 52 and following Legislative Decree 6 September 2005 no. 206)

The Customer has the right to withdraw from the contract by communication to allow the identification of the Customer and the contract, to be sent by registered letter with acknowledgement of receipt to the following address:

Pe-Fè Srl  – Via Amerina,1 – 01028 Orte (VT)

Alternatively, the communication can be sent, within the same deadline, by email (caffepefe@caffepefe.it)

The withdrawal is effective only if exercised within 30 days from the date of delivery of the products. As soon as we receive the notice of withdrawal, Caffè Pe-Fè will contact the Customer without delay in order to communicate the address of the place where the products must be returned; the Consumer will then take care of returning the products to Caffè Pe-Fè in compliance with the indications provided, within 14 days at the latest. Caffè Pe-Fè, in the 14 days following receipt of the notice relating to the withdrawal, will return the amount paid by the Customer in full. The costs of returning the products to Caffè Pe-Fè are borne by the Consumer. Essential condition for the exercise of the right of withdrawal is the substantial integrity of the products to be returned. For more information about the exercise of the right of withdrawal the Customer Service of Caffè Pe-Fè can be contacted via: Telephone +39 0761 402751 – email: (caffepefe@caffepefe.it)